6 – 7 March 2017
Kings House, Bedford, 245 Ampthill Road, Bedford, MK42 9AZ
This course will run on 6th and 7th March
Further Representational Skills
This course is designed to follow on from the 5 day Organising Stewards course or equivalent and is aimed at existing UNISON stewards. The course reinforces some approaches and procedures introduced in the 5 day course and explores in more detail:
• Process for identifying needs and exploring what is and isn’t a case
• Recap on sources of information especially the ACAS code
• Preparing for a grievance and a capability case
• Planning and building a case including interviewing witnesses
• Possible outcomes from cases
• Building confidence, getting organised and looking after yourself.